Fitted Bathroom in Surbiton
Bathroom Eleven installed this family bathroom in Surbiton.
The bespoke double basin unit with mirrored splash back and wall hung soap dispensers on the mirror has created a really luxurious looking bathroom. The mosaics although very different to the porcelain tiles have had a dramatic impact on the bathroom to really give an individual identity that wouldn’t be found anywhere else.
What the customer said:
“If you are looking for professionalism with a personal touch and customer focus, Bathroom Eleven deliver in spades. Having consulted various bathroom companies I found the usual variation in estimates: there were extremes at both ends and Bathroom Eleven were about the high end of middle excluding fittings. What tipped the scales in their balance was their attitude and flexibility: relaxed but knowledgeable and confident in their ability. As time came to choose the fittings this became more apparent; where other bathroom companies were directing me to books and were very restrictive about what I could have, Bathroom Eleven also supplied the books but offered to construct what I couldn’t find. Communication is excellent and both Ben and Lee make themselves as available as they can (even though they are extremely busy). When the time came to fit the bathroom…we were due to go on holiday so it was very rushed but never once did I feel burdensome. Almost everything I wanted was not in a catalogue; I wanted a bespoke unit; I wouldn’t be there to consult: I left them with a ‘drawing’ of what I wanted: but I felt confident after numerous phone calls / emails / visits that they would deliver. Received a couple of texts on holiday; was told it would be nearly finished by the time I returned. I returned to find my drawing turned into reality, no mess, no damage and in spite of a couple of hiccups (due to absence and misunderstanding), I have the bathroom that I had hoped for. Completely trustworthy and on budget. If I need more work, I will call them first.”
Customer in Surbiton, 13 September 2010
